Helios : Iron-on Patch
All products are custom made on demand. Please allow 3-11 business days for production and 2-5 weeks for delivery.
Shipping & Handling
- Production Time: 3-11 business days
- International Shipping ETA: 2-5 weeks
- Domestic Shipping ETA: 2-4 weeks
International and EMS country orders that have not arrived within 60 days of order processing are eligible for free reshipment.
If tariffs are imposed during shipping, the customer is responsible for the added cost.
ReturnsSince our products are custom made on demand, we will only be able to offer returns/replacements on erroneous orders on our behalf or damaged goods. Although rare and in the event of, print misalignment or fading issues. Do not hesitate to reach out to us. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
To return your product, please reach out to us by email: firstname.lastname@example.org. Please do not send your purchase back to the manufacturer. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.